Privacy Policy

1. Information We Collect

• Name, work email address, phone number, company name
• Message content submitted through quote requests, contact forms, or demo requests
• Billing and shipping address when placing an order
• Account credentials if you create an account

• IP address, browser type, operating system, and referring URL
• Pages viewed, time spent, and clicks (via cookies and analytics tools)
• Device identifiers

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, inquiries, and support tickets
• Process and fulfill orders and communicate about order status
• Send transactional communications (confirmations, shipping notices)
• Send promotional communications about products and services — only with your consent
• Contact you by phone, email, or SMS when you have requested a response or consented to such contact
• Improve our website, products, and customer experience
• Comply with legal obligations

3. SMS / Text Message Communications

Rev1 Technologies may send you SMS (text) messages when you provide your phone number and consent to such communications through one of our web forms or other opt-in methods.

You opt in to receive SMS messages from Rev1 Technologies by submitting your phone number through a quote request, contact form, or demo request on our website and checking the corresponding consent box (where present), or by texting us directly.

You may opt out of SMS messages at any time by replying STOP to any text message from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent except as required by law. You may re-subscribe at any time by texting START.

Reply HELP to any SMS from Rev1 for assistance, or contact us at [email protected] or (248) 707-2950.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their own marketing purposes. Your consent to receive SMS from Rev1 Technologies applies only to our communications — it does not transfer to any other organization. This data sharing policy is not subject to change without express consent.

Carriers are not liable for delayed or undelivered messages. SMS service is available on major US carriers including AT&T, T-Mobile, Verizon, and others.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers — such as our CRM (Zoho), email platform, shipping carriers, and payment processors, solely to deliver our products and services to you
• Business partners — manufacturers or distributors whose products you have specifically inquired about, solely to fulfill your request
• Legal authorities — when required by law, regulation, legal process, or to protect the safety or rights of Rev1 or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to the acquiring party honoring this Privacy Policy

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, contact us immediately at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic, remember your preferences, and improve your experience. We may use Google Analytics or similar tools. You can control cookies through your browser settings; disabling cookies may affect some site functionality.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete personal information we hold about you
• Opt out of marketing emails by clicking “Unsubscribe” in any email
• Opt out of SMS messages by replying STOP
• Request a copy of the data we hold about you

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Lead and contact data is retained in our CRM for up to 3 years or until you request deletion, whichever is sooner.

9. Children's Privacy

Our website and services are directed at business professionals and are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last Updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.